Thank you for keeping us up to date all the way along and I must say the delivery and fitting couldn't have gone better.
Thank you both so much!
Sarah & Simon Roberts
We have always wanted to build an outdoor swimming pool ever since we first used one some 15 years ago.
When we finally decided to commit to creating one we embarked on looking at different designs and one that we felt would fit with the farm house we live in whilst having a minimalist modern feel to it. That was the easy part!
We then had to embark on finding someone that could help us create it. The first time we met Tony I believe that within 15 minutes we told him that he would be our chosen builder.
Tony and Tracy made this whole process an absolute joy. They gave us the confidence in every part of the process whilst politely guiding us with their years of experience.
We could not have created this amazing addition to our home without the professional help of Tony, his family and their company and to them we are eternally grateful.
David, Zoe, Ella, Jake & Tilly
What an amazing company to deal with, first Class service & care all the way…
Living in the middle of nowhere, up a very steep hill on a very small lane with a limited water supply I expected Tony to say it could not be done but actually he said Yes this can be done. Tony & Tracy arranged the Scaffolding, the transport , the electrics and not to mention a bowser full of 1000 litres of water and within a day we had a fully installed, working Hot Tub.
People buy from people and if you are considering a hot tub then you need look no further than Shropshire Pools & Spa, they are the experts who really do care.
Thanks again - Alicia & Jo xxxx
I have an above ground outdoor pool and a hot tub and have been very relieved to find such a helpful, reliable and caring company as Shropshire Pools and Spas.
Whether on a day to day basis or in a crisis Tracy has dealt promptly and efficiently with all my queries and problems, keeping in touch with regular updates either by phone or email.
Tony mended my hot tub thermostat in what seemed like a matter of hours when I was desperate for it to be working when my daughter visited from France. He has also recommended and installed a new pool heater and introduced me to the great product ‘Cover Free’ which has transformed my use of the pool this season.
I would like to thank Tracy and Tony for their help, advice and service and would happily recommend Shropshire Pools and Spas to anyone purchasing new products or needing support with existing installations.
We have just taken delivery of our new Hot Tub and could not be happier!
The service from start to finish has been second to none, great Customer Service, a real pleasure to deal with Tracy and Tony, the owners.
Installation was painless and very informative -we watched with pleasure as the tub filled and the heat turned on-the only drawback was we had to wait to get in!!
If anyone is thinking of getting a new hot tub, then Shropshire Pools and Spas should be your first choice and we would not hesitate to recommend using their services.
Must dash, hot bubbles calling as we speak!!
Chris and Paddy- Happy. Relaxed. Chilled out.
Snowdonia National Park, North Wales.
We have an indoor heated pool, Shropshire Pools & Spas have carried out all the required maintenanceand supplied all replacement parts since their predecessors built the pool in 2004. The current owners Tony and Tracey are an excellent couple to deal with and provide a service of the highest standard in terms of quality of work, speed of response and expert advice.
We will continue to use their services in the future and have no hesitation in recommending them to prospective customers.
Shropshire Pools and Spas Ltd deliver a fantastic service. We have purchased several hot tubs from them for our log cabins and they have provided great support from the first phone call to delivery. The after sales care has been first class and Tracy and Tony are very helpful. I would thoroughly recommend Shropshire Pools & Spas Ltd and look forward to a long working relationship with them.
Sales & Marketing Manager
Guyzance Hall, Pool Grange & Woodland Park Lodges
We have used Shropshire Pools and Spas Ltd in Shrewsbury since we purchased our guest house in Snowdonia over a year and a half ago.
When we first moved in they helped us with an initial training session on the use, maintenance and operation of both our swimming pool and hot spa.
Subsequently we have used Shropshire Pools and Spas for the supply of all our consumables, ongoing support and advice, all of which has been excellent and competitively priced, we have found them to provide a very personal and helpful service with a knowledgeable and supportive attitude taking us from novices to a good level of self sufficiency, we will be using their areas of expertise for all our future requirements.
We would certainly highly recommend this company to anyone looking to maintain an existing pool or spa or even someone looking to install a new one from scratch.
Tim & Sally Knight
The Old Farmhouse
Very professional company to deal with and with an added personal touch.
Tracy and Tony managed our spa delivery from start to finish. This included the digging out and laying of a base, electrics and full install.
We live up a very steep and narrow lane and I was concerned that the install would be a problem - not for Tony it wasn't!
With a little help from his sons our spa was installed in no time at all.
A pleasure to deal with from start to finish.
Thank you both - our spa is amazing!
Sue & Alan Newbold
First class service from initial enquiry to planning and installation.
Weather was horrendous but Tony carried on and did a first class job. Shame sun came out after he got soaked to the skin. Highly recommend this husband and wife team. Brilliant service.
From my first visit, placing order to delivery and installation, I cannot fault the service provided! Fantastic company that can answer every question you have professionally and help you chose the spa that is right for you! Fantastic and hassle free delivery and installation!
Most importantly I would highly recommend a hot tub to anyone, they are just amazing!!!
Thank you so much to all at Shropshire pools and spas.
What can I say about these guys other than fantastic! The service you get is fabulous, the aftercare is awesome I don't have anything bad what so ever to say. Tracy and Tony it's been a pleasure dealing with both of you.
Mr & Mrs J
Fantastic service throughout. Excellent after sales. If you ever thought you couldn't have a spa due to access don't worry, if there's a way Tony will find it! A great company to deal with.
Shropshire Pools and Spas service and supply maintenance and equipment for the hydrotherapy swimming pool where I work, nothing is too much trouble, the delivery service they provide for us when our supplies are getting low is exemplary! Tracy & Tony are polite, and efficient. The customer service is second to none, although I do not own a spa personally the customer service I have been given is 5 star!!
What a great company to deal with. From our initial meeting with Tracy, subsequent meeting with Rachael, ordering our spa and then having it installed by Tony and Dan yesterday, nothing has been too much trouble. Tracy is so knowledgeable and helpful and advised us so that we had the spa that is just right for us and, oh boy, it's perfect! The personal touch is so important and Tony and Tracy have got it spot on with 10/10 for customer service. Shropshire Pools and Spas is wonderful company to deal with and we would highly recommend them.
Thank you for all your help - WE LOVE OUR SPA!!!!
Helen and Colin
Just wanted to say a big thank you. Our pool was installed three weeks ago and we have not been out of it since. The quality of the product is excellent couldn’t be more happy. Just as important your advice when we were first looking steered us in the right direction. With no hard sell and your patience as we pulled all the various trade guys together you showed true customer service. Finally but not least Tony and Dan fitted the pool with no fuss and no mess, Tony even answered all my daft questions without laughing too much. Would recommend you to anybody looking for a pool and wish you growing success.
Following advice from Tony a couple of years ago that we ought to consider replacing our 15 year old pool liner, we eventually decided to bite the bullet. I’m so glad we did because when Tony removed the old one it was so brittle that it could have ruptured at any time. Tony installed our new Plastica liner perfectly in about a day and a half. He even saved a large amount of our water in large temporary pools so that it would save us money and our new liner could be filled quickly. Both he and Tracy were thoroughly professional throughout the entire process, which was effortless. We simply chose a new liner and colour band from the samples they provided and it was ready within a few days. Installation was swift and accurate and the liner fits perfectly with all horizontal and vertical lines on the mosaic tile band perfectly aligned. It’s transformed the look and restored the integrity of our pool, which looks like new. I thoroughly recommend Shropshire Pools & Spas for their expert, professional and efficient service.
Mr H, MBE
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